Introduction
CATHCA GROUPS (“Cathca”, “we”, “us”, or “our”) operates the Cathca trademark consultancy platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (cathca-ip.com), social media pages, and related applications.
Information We Collect
Personal Information
When you engage our trademark services, we may collect:
- Full name and contact details (email, phone number, address)
- Business name and registration details
- Trademark application details (brand names, logos, descriptions of goods/services)
- Payment information (processed via secure third-party payment providers)
- Communication records related to your trademark matters
Automatically Collected Information
When you visit our website or interact with our social media content, we may automatically collect:
- Device and browser information
- IP address and general location data
- Website usage analytics (pages visited, time spent)
- Social media engagement data (likes, comments, shares — aggregated, not individual)
How We Use Your Information
We use the information we collect to:
- Provide trademark search, filing, and monitoring services
- Communicate with you about your trademark matters
- Process payments and manage your account
- Send service-related notifications (filing updates, deadline reminders, status changes)
- Improve our services and website experience
- Comply with legal obligations (MyIPO filings, regulatory requirements)
- Generate anonymized analytics to improve our content and services
Third-Party Services
We use the following third-party services in connection with our platform:
- Meta (Facebook, Instagram, Threads) — For publishing educational content about trademarks and intellectual property. We use Meta Graph API to publish content to our official business pages. We do not access or store your personal Facebook/Instagram data.
- MyIPO (Malaysia Intellectual Property Office) — For trademark search, filing, and monitoring services on your behalf.
- Supabase — For secure data storage (hosted in Asia-Pacific region).
- Google (Gemini AI) — For AI-powered trademark search analysis and content generation. No personal data is shared with Google for these purposes.
- WordPress — For publishing blog articles on our website.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Trademark records are retained for the duration of the trademark registration (typically 10 years, renewable). You may request deletion of your personal data at any time (see Data Deletion below).
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Access controls and API key authentication
- Row-level security on database tables
- Regular security audits of our platform
Your Rights
Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the right to:
- Access your personal data held by us
- Correct inaccurate personal data
- Withdraw consent for data processing
- Request deletion of your personal data
- Limit or object to processing of your data
Contact Us
For privacy-related inquiries, data access requests, or complaints:
- Company: CATHCA GROUPS
- Email: trademark@cathca-ip.com
- Website: cathca-ip.com
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Last Updated: March 30, 2026